Conditions d’utilisation

FARQ Terms of Service

FARQ Holdings Inc. ("FARQ," "we," "us," or "our")

Effective date: 08-17-2026 Last updated: 08-17-2026

1. Agreement

This website, www.farqthebrand.com (the "Site"), is operated by FARQ Holdings Inc. These Terms of Service ("Terms") govern your access to and use of the Site and your purchase of our products and subscription service (together, the "Service"). By accessing the Site or placing an order, you agree to these Terms, our Privacy Policy, and our Refund, Returns & Subscription Policy, which are incorporated by reference. If you do not agree, do not use the Service.

Please read Section 6 (Subscriptions) carefully. It describes an automatically renewing purchase.

2. Eligibility

To purchase from us, you must be at least the age of majority in your province of residence and able to form a binding contract. You are responsible for the accuracy of the information you provide.

3. Accounts

Some features, including subscription management, require an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly of any unauthorized use.

4. Products, pricing, and orders

All prices are in Canadian dollars (CAD) and exclusive of applicable taxes unless stated otherwise. Applicable taxes and any shipping charges are shown at checkout.
We currently sell and ship within Canada only.
We may correct pricing or description errors and cancel affected orders, even after an order is submitted, and will refund any amount charged for a cancelled order.
We may limit or refuse any order, or discontinue any product, at any time.
Title and risk of loss pass to you on delivery to the carrier, subject to your rights for lost, damaged, or defective items under our Refund, Returns & Subscription Policy.

5. Product information, claims, and no medical advice

Our products are cosmetics intended for external use. Product descriptions, ingredient lists, and claims (for example: fragrance-free, paraben-free, phthalate-free, hypoallergenic, dermatologist-tested) are provided for general information. Where we describe an active ingredient as "clinically studied," this refers to published third-party studies of that ingredient and is not a claim that FARQ conducted those studies or that any specific result is guaranteed for the finished product.

Individual results vary. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and nothing on the Site is medical advice. We recommend a patch test before first use and that you discontinue use and consult a professional if irritation occurs. If you have a known allergy or skin condition, review the full ingredient list and consult a healthcare provider before use.

6. Subscriptions, automatic renewal, and cancellation

Our subscription is an automatically renewing plan.

Billing — Unless otherwise stated at checkout, your subscription is $198 CAD (plus applicable taxes) charged every 3 months (90 days) to your payment method on file. You may change your delivery/billing cadence to every 60, 90, or 120 days in your account.
Renewal — Your subscription continues and renews automatically at the then-current price and cadence until you cancel. By subscribing, you authorize FARQ to charge your payment method on a recurring basis. We will disclose the price, cadence, and renewing nature of the plan at the point of purchase, and we may send renewal reminders.
Price changes — We may change subscription pricing on advance notice; changes apply to renewals occurring after the notice period, and you may cancel before the change takes effect.
Cancellation, pause, and skip — You may cancel, pause, or skip at any time through your account. If you cannot access your account, contact us at hi@farqthebrand.com and we will help you cancel. Cancellation stops future renewals; it takes effect for any billing cycle that has not yet been processed/shipped. If a renewal has already been processed and the order has shipped, that cycle is not refundable, except as provided by your non-excludable statutory rights (see the Refund, Returns & Subscription Policy).
Failed payments — If a charge fails, we may retry, pause fulfillment, or cancel the subscription.

7. Acceptable use

You agree not to use the Service for any unlawful or unauthorized purpose, to violate any applicable law, to infringe our or others' rights, to transmit malicious code, or to interfere with the Site's operation or security. You may not resell our products or reproduce, copy, or exploit any part of the Service without our written permission.

8. Intellectual property

The Site and its content (including the FARQ name and logo, text, images, product formulations as described, and design) are owned by or licensed to FARQ and protected by intellectual-property laws. We grant you a limited, non-transferable licence to access and use the Site for personal, non-commercial purposes. All rights not expressly granted are reserved.

9. Third-party links

The Site may link to third-party websites or services we do not control. We are not responsible for their content or privacy practices. Accessing them is at your own risk and subject to their terms.

10. Disclaimers

Except for warranties that cannot be excluded under applicable law, the Site and Service are provided "as is" and "as available." We do not warrant that the Site will be uninterrupted, error-free, or secure. This Section does not limit the express commitments in our Refund, Returns & Subscription Policy.

Consumer rights preserved. Nothing in these Terms excludes, restricts, or modifies any right, warranty, condition, or remedy that applies to you under applicable consumer-protection law (including Ontario's Consumer Protection Act, 2002, and, for Quebec residents, the Consumer Protection Act) and that cannot lawfully be excluded. Where such a right applies, these Terms are read subject to it.

11. Limitation of liability

To the maximum extent permitted by law, and subject to Section 10 (Consumer rights preserved), FARQ and its directors, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits or data, arising from your use of the Service. To the extent liability cannot be excluded but may be limited, our total aggregate liability arising out of or relating to the Service is limited to the amount you paid to us in the three (3) months preceding the event giving rise to the claim. Some of these limitations may not apply to you where prohibited by law.

12. Indemnity

You agree to indemnify and hold harmless FARQ from claims and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Service, except to the extent caused by our own negligence or wrongdoing.

13. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Subject to any mandatory consumer-protection rights that apply in your province of residence, you agree to the non-exclusive jurisdiction of the courts of Ontario. We do not require mandatory arbitration, and we do not ask you to waive any right to participate in a class proceeding.

14. Changes to these Terms

We may update these Terms from time to time by posting the revised version with a new "Last updated" date. Material changes will be identified. Your continued use of the Service after changes take effect constitutes acceptance.

15. General

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the policies incorporated by reference, are the entire agreement between you and FARQ regarding the Service. Any ambiguity will not be construed against the drafting party.

16. Contact

FARQ Holdings Inc.
1900-130 King St W, Toronto, ON, M5X 1E3
General enquiries: hi@farqthebrand.com
Legal notices: legal@farqthebrand.com